Insurers Realize Business Results with ConneXt – The Total Interface Solution™
Milford, Ohio - February 21, 2012- NxTech Incorporated, a leading provider of P&C insurance interface solutions, announces they have received ratings of 100 in four of the five categories from their customers in the recently published 2012 Novarica ACE Ranking™, achieving an overall ranking of 99. In earning this ranking NxTech customers rated NxTech 100 in Overall Customer Satisfaction, Staff, Technology, and Functionality. NxTech is proud of the fact that this marks the third year in a row that they received the highest overall customer experience ranking in the category of Agent Portal and Connectivity Solutions.
NxTech’s award-winning software and services help Property and Casualty insurers and MGAs streamline their workflow and provide ease of doing business with their distribution channel(s) for personal, commercial and specialty lines of business. The Total Interface Solution™ powered by NxTech’s ConneXt software suite and services enables solutions for real time inquiry, round trip rating and bridging, and download – all based on ACORD Standards. NxTech’s Total Interface Solution™ also includes agent web portal development, agency management system integration with Transformation Station™ and TransactNOW™, point-to-point web services, carrier system integration, and 3rd party rating and information provider integration.
“Our insurer clients have told us that peer experience is the number one factor in evaluating new technology solutions,” said Matthew Josefowicz, partner and managing director of the insurance practice at Novarica and originator of the Novarica ACE Rankings™. “NxTech ConneXt’s insurer customers gave the company and the solution a very strong ranking.”
With NxTech’s Total Interface Solution™ insurers can rely on a single experienced vendor partner to help execute their interface strategy. “We are committed to providing our customers with best in class interface solutions to help them work more efficiently and effectively with their distribution channels”, Thad Bauer, President at NxTech commented. “It is a great honor to once again receive this high level of acknowledgement from our customers. This validates NxTech’s approach to consistently deliver high-quality software solutions joined with our customer-focused staff of industry professionals.”
The Novarica ACE (Average Customer Experience) Rankings are not sponsored by vendors, and are based solely on the input of insurer clients. Novarica ACE Rankings™ provide a transparent, un-edited picture of how well a solution meets its users' needs. In the case of NxTech, overall ranking (out of a possible 100) of the four primary ranked areas were: Vendor Staff (100), Vendor Functionality (100), Vendor Technology (100), Vendor Organization (99), with Overall Customer Satisfaction at 100 for a total five-point aggregate score of 99. Read the full report
About NOVARICA
Novarica provides information, insights, and perspective on markets, operations, and technology to financial services and insurance executives and project teams. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica’s research includes market and trend analyses, best practices research, case studies, and independent analyses of insurance software vendors. Novarica draws its knowledge from the personal experience of its principals, the ongoing information gathering initiatives of dedicated research staff, and regular communication with insurer executives through informal networks and through the Novarica Insurance Technology Research Council. More information is available online at www.novarica.com
About NxTech, Incorporated
NxTech, headquartered in Milford, Ohio is a leading provider of P&C interface solutions that help insurers and MGAs enable growth and customer retention through automated workflows with their distribution channel(s) that drive down cost and provide ease of doing business. The Total Interface Solution™, powered by NxTech's award-winning ConneXt software and services, enables Real Time Rating & Bridging, Download and Agent Portal Development – all based on ACORD standards. For information about NxTech’s products and services, email NxTech@NxTechCorp.com or visit our website at www.NxTechCorp.com .
Contact:
Rex Fledderjohn, CPCU
NxTech, Incorporated
100 TechneCenter Dr., Ste. 125
Milford, OH. 45150
513-942-0000 ext. 105
RFledderjohn@NxTechCorp.com
